Using BUKMI
BUKMI is an appointment and operations platform. Each business has its own services, staff teams, availability rules, bookings, and optional online payments (Stripe). Guests book through a public page that does not require an account.
This section explains everyday work for owners and staff - where to click in the app, how to set up services and hours, and how guests book. Technical integration topics live under Build & integrate.
Guides
Section titled “Guides”| Topic | What it covers |
|---|---|
| Getting started | First login, creating a business, dashboard basics. |
| Business setup wizard | Modal that walks a new owner through the minimum required to take the first bookings. |
| Business and settings | Profile, slug, timezone, contact, public links. |
| Services, availability, and bookings | Services editor (including panel-only and group session / class with Manage sessions), Availability, bookings list and schedule, Create booking for clients. |
| Configurable package services | 1:1 visits built from option groups (price and duration); guest configurator, then a normal slot - not group cycles. |
| Group sessions, runs, and series (cycles) | Sessions, series (packages), sales modes, drop-ins, public pricing, guest flow, payments context. |
| Reschedule and cancel | Rescheduling by guest (via email link) and by staff; cancelling; guest self-service window. |
| Guest booking and payments | Public URLs, guest wizard (slots vs group session list), Stripe, coupons at checkout. |
| Stripe integration (guest payments) | Stripe Connect per business, requirements, Checkout - separate from platform billing; links to Terms and commission. |
| Contacts, consents, and client terms | Contacts per business, booking consents, optional marketing, client terms on services, withdrawal link in email. |
| SMS notifications | Prepaid SMS packs, global switch, service-level messages, guest consent, and credit-saving text folding. |
| Coupons | Creating discount codes (plan feature). |
| Reports | Period filters, revenue cards, charts, breakdowns (plan feature). |
| Calendars | Google / Outlook / Apple busy-time integration. |
| Teams and invitations | Creating a team, email invitations, roles, assigning to services. |
| Account and roles | Roles, permissions, security. |
| Billing and subscriptions | Plans, Stripe billing for the platform. |
| Commission on online payments | Service commission on guest payments via Stripe Connect (rates, invoicing, refunds). |
| Support tickets | Account-level help desk, email updates, plan-based support level. |
What you can do (in the app)
Section titled “What you can do (in the app)”- Run your business profile - under Business: name, branding, timezone, contact details, Services, and buttons to copy public booking links.
- Define services - add or edit services (duration, price type, buffers, performers, phone requirement); each service can have its own guest URL. Keep selected services as panel-only - visible in the app, hidden from guests.
- Set when you are bookable - Availability: recurring weekly hours, overrides, and (if allowed) switch which staff member you edit.
- Manage bookings - Bookings: list or schedule (week / month), filters, Create booking for walk-in or phone clients (same consent pattern as guest booking); open a booking for status, reschedule, or assign performer.
- Contacts - on supported plans, Contacts lists guests keyed by email per business; updated when bookings are created. See Contacts, consents, and client terms.
- Send SMS notifications - on plans with SMS, top up prepaid credits and enable confirmations, changes, cancellations, and reminders per service. See SMS notifications.
- Let guests self-serve - share the hub or service link; guests use Soonest or Calendar mode, enter optional coupon, then pay online when required.
- Discounts - Coupons (on supported plans): percent or fixed codes, limits, validity windows.
- Insights - Reports (on supported plans): period, staff, service filters; online vs at-venue revenue and daily charts.
- Connect calendars - Integrations: optional Google, Microsoft Outlook, or Apple iCloud so busy time blocks slots.
- Stay on a plan that fits - Subscription: limits for services, bookings per month, seats, and features.
If the product changes, these articles may need a refresh - your administrator can confirm current behaviour.